BSNL ESS Portal: Update Mobile Number and e-Mail id

The Department of Telecommunications already conveyed to the BSNL employees regarding pension settlement through SAMPANN Portal Online.

To get the retiral benefits on time, staff need to update their mobile number in the Employee Self Service (ESS) portal.




Here, I will explain the procedure to check whether the mobile number is available in the ESS portal.

Update Mobile Number

First, you need to log in to the BSNL ESS Portal through valid credentials.

After logging in to the site, you need to click on the “Employee Self-Service” tab.

Under this page, you will find the link for the “Update Personal Information” to update communication details.

update personal information on ESS portal



On clicking the “Update Personal Information” link, the new page will appear. On scrolling down, you will find the communication following details.

  • Mobile No.
  • E-Mail Id
  • Residence Phone
  • Office Phone
  • Fax

To update the contact number, click on the edit button as per the screenshot attached here.

check mobile number in ESS portal



Enter the working mobile number, and click on the update.

change contact number in ESS Portal

Similarly, we can also change the email address through the same page by selecting the proper radio button option. Reference image show below.

update email id in BSNL ESS Portal

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